A few weeks ago our digital camera packed it in. One minute the LCD screen worked, the next time I used the camera the LCD was a grey flickering rectangle. The camera was about four years old, and not all that expensive, but was still good for our purposes. Now it was useless.
My acquisitive technology self thought 'Great, now we can upgrade!'. The tightwad part of me thought 'That's more money that needs to be spent on something I don't want to spend money on!'. Somehow we still want a camera for next year. How else do you share your memories (and bore your friends)?
A quick internet search and a phone call revealed there was a known fault on the Canon Powershot A75 - that was our camera!
With a letter of explanation, and in hope more than expectancy, the camera was packed and sent to the Canon repair centre. Yesterday its receipt was acknowledged by a standard letter via Australia Post. What did this standard letter mean? I was not sure.
Next step, a phone call: "Yes, it is a known fault", "Yes, it has been repaired" " Yes, it will be sent back to you when quality control checks have been completed." "No, there will be no charge."
Yeah Canon! Made my day... now it's up to Australia Post to deliver.
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